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Setting goals is important for maximizing your productivity and making sustained progress. It gives you direction and purpose and provides a blueprint to making your dreams a reality. To increase the likelihood of meeting your goals, you need a game plan and a realistic approach. Here are some simple tricks that will help you on… Read more »

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Customer service has been, and most likely will always be an integral aspect of business operations. Companies that can provide high quality customer service are poised to succeed, while those who provide poor customer service are bound to falter. Let’s discuss one key issue that stands in the way of great customer service and how… Read more »

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LinkedIn is arguably the world’s best social platform for professional networking. As of April 2017, it had 500 million users and more than 10 million active job posts. This presents great opportunities if you use it correctly. A key part stems from knowing what recruiters are looking for and optimizing your profile accordingly. Here are… Read more »

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There’s an ongoing debate as to whether leadership is an innate ability or something that’s learned over time. Is it nature or nurture? While it’s true that some individuals are gifted with extraordinary leadership abilities from birth and undeniable charisma, much of it can be learned. It all boils down to making a concerted effort… Read more »

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Working successfully within a team is an important trait in an employee. If you hire someone who’s reluctant to be part of a team, it’s going to be an uphill battle from the start. The best way to assess if someone has a “team-first attitude” is to ask a few key behavioral interview questions. Here… Read more »

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During a job interview, you will encounter two main types of questions – general and specific. Specific questions require you to provide an in-depth answer; general questions do not. One way to have a successful job interview and impress your interviewer is by giving detailed answers to general questions. Here are some easy-to-follow tips. Show… Read more »

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Social media is used for several different aspects of sales and marketing. One trend that’s catching on is using it for handling customer service requests. Brands that implement this strategy correctly can streamline customer service, keep customers happy and improve their overall brand equity. Having the following skills shows excellence at handling customer service on… Read more »

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Tapping into your creativity can have a powerful outcome. It can help you produce innovative solutions to major challenges, increase your productivity and generally make doing your job more fun. But how do you get your creative juices flowing? Here are some habits that can help. Change Your Scenery Have you ever traveled to a… Read more »

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Developing a smooth, efficient onboarding system should be your top priority. After all, “69 percent of employees are more likely to stay with a company for three years if they experienced great onboarding.” Besides increasing retention, effective onboarding can be the catalyst for improved performance and productivity. Here are four practical tips to make onboarding… Read more »

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Achieving peak mental performance creates a host of benefits for your professional career. It can make you more creative, more productive and increase your overall level of efficiency. All of which improve your own personal equity and can make you a “highly valued employee. Here are some strategies to help you reach your peak performance… Read more »