Customer Service Call Backs Increase Caller Satisfaction

Customer service has been, and most likely will always be an integral aspect of business operations. Companies that can provide high quality customer service are poised to succeed, while those who provide poor customer service are bound to falter. Let’s discuss one key issue that stands in the way of great customer service and how […]

Specific Answers Lead to Job Interview Success

During a job interview, you will encounter two main types of questions – general and specific. Specific questions require you to provide an in-depth answer; general questions do not. One way to have a successful job interview and impress your interviewer is by giving detailed answers to general questions. Here are some easy-to-follow tips. Show […]