Technique to Stay Calm During the Job Search

Posted

Sometimes a job search is quick and painless. Other times it can drag on for weeks, months in the worst cases, years. As a result, it’s common to feel stressed, anxious and frustrated when things don’t go your way. But here are some a techniques that should help you stay calm until you ultimately find… Read more »

Soft Skills the Best Customer Service Reps Develop

Posted

Working as a customer service representative requires a robust skill set. And as you’re about to find out, it goes beyond simply having hard skills such as understanding a computer program or typing. It’s often the soft skills listed below that are most integral to your success. Effective Listening Communication is extremely important in this… Read more »

How Does the Two-Minute Rule Stop Procrastination

Posted

Procrastination is a growing issue that plagues many people. Research has found this bad habit has more than quadrupled in the last 30 years, and 26 percent of the population can be defined as chronic procrastinators. In the long run, it can negatively affect your career, personal life and even your health. Fortunately, there’s a… Read more »

4 Resume Tips Your Job Search Will Love

Posted

You have a very small window to impress a recruiter with your resume. In fact, the average recruiter spends only five to seven seconds reviewing each one.  Time is of the essence. Let’s discuss four important resume tips that will aid in your job search and increase your odds of landing an interview. 1. Choose… Read more »

Is Your Next Call Center Job in Social Media Messaging?

Posted

Technology is transforming many aspects of modern business. One trend in particular that’s gaining momentum is using social media messaging for customer service. Let’s now take a closer look at this trend and see what it means for call center jobs. A Social Media Explosion According to Statista, there were 2.46 billion global social media… Read more »

What You Can and Can’t Control in Your Job Search

Posted

A job search can be frustrating at times even for the brightest and most qualified candidates. Sometimes you may feel as if the effort you’re putting forth is simply in vain, and you just can’t seem to catch a break. In turn, it’s easy to become disheartened. Having the right mental approach is critical for… Read more »

Is the Boomerang Employee Right for Your Opening?

Posted

Here’s the scenario. A former employee is asking to be rehired and wants to fill a vacant job opening. While rehiring “boomerang employees” was generally frowned upon in the past, it has become more acceptable in recent years (especially in a job market featuring minimal qualified applicants.) In fact, a national HR study found that… Read more »

How to Make the Right Connection in the Cover Letter

Posted

Studies show recruiters receive an average of 250 cover letters for each job position, and they spend an average of five to seven seconds looking at each one. To be effective, you must make a connection in your cover letter and do it quickly. Here are best practices to accomplish that quick connection and increase… Read more »