Is Your Next Call Center Job in Social Media Messaging?

Posted

Technology is transforming many aspects of modern business. One trend in particular that’s gaining momentum is using social media messaging for customer service. Let’s now take a closer look at this trend and see what it means for call center jobs. A Social Media Explosion According to Statista, there were 2.46 billion global social media… Read more »

What You Can and Can’t Control in Your Job Search

Posted

A job search can be frustrating at times even for the brightest and most qualified candidates. Sometimes you may feel as if the effort you’re putting forth is simply in vain, and you just can’t seem to catch a break. In turn, it’s easy to become disheartened. Having the right mental approach is critical for… Read more »

Is the Boomerang Employee Right for Your Opening?

Posted

Here’s the scenario. A former employee is asking to be rehired and wants to fill a vacant job opening. While rehiring “boomerang employees” was generally frowned upon in the past, it has become more acceptable in recent years (especially in a job market featuring minimal qualified applicants.) In fact, a national HR study found that… Read more »

How to Make the Right Connection in the Cover Letter

Posted

Studies show recruiters receive an average of 250 cover letters for each job position, and they spend an average of five to seven seconds looking at each one. To be effective, you must make a connection in your cover letter and do it quickly. Here are best practices to accomplish that quick connection and increase… Read more »