How Does the Two-Minute Rule Stop Procrastination

Procrastination is a growing issue that plagues many people. Research has found this bad habit has more than quadrupled in the last 30 years, and 26 percent of the population can be defined as chronic procrastinators. In the long run, it can negatively affect your career, personal life and even your health. Fortunately, there’s a […]

Retention- Keeping your Best People

Employee retention can have impactful consequences on a workplace, and affects everything from morale and culture to productivity and profitability. It’s easy to see why maintaining high employee retention is such a big deal for employers. In fact, a recent study by Future Workplace and Kronos found, “87 percent of employers cite improving retention as […]

4 Resume Tips Your Job Search Will Love

You have a very small window to impress a recruiter with your resume. In fact, the average recruiter spends only five to seven seconds reviewing each one.  Time is of the essence. Let’s discuss four important resume tips that will aid in your job search and increase your odds of landing an interview. 1. Choose […]

Which Qualities Do Call Center Managers Want in Their Employees?

Working as an employee in a call center requires a person who possesses a distinct set of traits and skills. Not just anyone can handle the day-to-day pressure this position demands. There are certain qualities call center managers tend to look for when deciding who they should hire. Here are five qualities call center managers […]

Will Facebook Jobs Become a Legitimate Recruitment Tool?

Facebook is the world’s most widely used social media platform by a considerable margin. As of Q3 2017, it had 2.07 billion active users and still continues to see steady growth. On top of this, there’s a massive level of engagement. In fact, the average global user spends 20+ minutes on Facebook each day, and […]

Is Your Next Call Center Job in Social Media Messaging?

Technology is transforming many aspects of modern business. One trend in particular that’s gaining momentum is using social media messaging for customer service. Let’s now take a closer look at this trend and see what it means for call center jobs. A Social Media Explosion According to Statista, there were 2.46 billion global social media […]