What Skills Show Excellence at Handling Customer Service on Social Media?

Social media is used for several different aspects of sales and marketing. One trend that’s catching on is using it for handling customer service requests. Brands that implement this strategy correctly can streamline customer service, keep customers happy and improve their overall brand equity. Having the following skills shows excellence at handling customer service on […]

Maximize Your Personal Creativity With These New Habits

Tapping into your creativity can have a powerful outcome. It can help you produce innovative solutions to major challenges, increase your productivity and generally make doing your job more fun. But how do you get your creative juices flowing? Here are some habits that can help. Change Your Scenery Have you ever traveled to a […]

How to Reach Your Peak Performance Mentally

Achieving peak mental performance creates a host of benefits for your professional career. It can make you more creative, more productive and increase your overall level of efficiency. All of which improve your own personal equity and can make you a “highly valued employee. Here are some strategies to help you reach your peak performance […]

How to Hire the Best Candidate Quickly

Hiring new employees is a fairly exhaustive process for many companies. In fact, Officevibe reports, “It takes an average of 27 working days to make a new hire (an all-time high).” Without a streamlined hiring process in place, you’re wasting time and money. What’s worse is that the top candidates are usually off the market […]

Why Diversity Needs to Be a Priority from Management

Workplace diversity is a hot topic these days and one that many companies are paying more attention to. It’s easy to see why. According to McKinsey & Company, “Companies in the top quartile for racial and ethnic diversity are 35 percent more likely to have financial returns above their respective national industry medians, and companies […]

5 Ways to Promote a Healthy Workplace

Employees may feel compelled to come into work when they are sick because they don’t want to miss a day. Companies appreciate their dedication but also have to balance the spread of illness to other employees, which could really hinder production and morale. Here are four tips that companies can focus on to promote a […]