How Many Questions Should You Ask in the Interview?

During an interview, it’s customary for a hiring manager to ask a candidate several questions to assess their skills and gauge their personality. However, it’s also important that a candidate ask questions as well because it shows that they’re prepared, actively participating and have a genuine interest in a position. While there are numerous questions […]

Create a Culture of Customer Service in Your Organization

There’s no denying that companies with great customer service have a decided advantage over others who lack in this department – and it’s often a key contributor to longevity and profitability. In fact, “89 percent of consumers have stopped doing business with a company after experiencing poor customer service.” Ensuring great customer service begins with […]