Soft Skills the Best Customer Service Reps Develop

Working as a customer service representative requires a robust skill set. And as you’re about to find out, it goes beyond simply having hard skills such as understanding a computer program or typing. It’s often the soft skills listed below that are most integral to your success. Effective Listening Communication is extremely important in this […]

Retention- Keeping your Best People

Employee retention can have impactful consequences on a workplace, and affects everything from morale and culture to productivity and profitability. It’s easy to see why maintaining high employee retention is such a big deal for employers. In fact, a recent study by Future Workplace and Kronos found, “87 percent of employers cite improving retention as […]

Which Qualities Do Call Center Managers Want in Their Employees?

Working as an employee in a call center requires a person who possesses a distinct set of traits and skills. Not just anyone can handle the day-to-day pressure this position demands. There are certain qualities call center managers tend to look for when deciding who they should hire. Here are five qualities call center managers […]

Will Facebook Jobs Become a Legitimate Recruitment Tool?

Facebook is the world’s most widely used social media platform by a considerable margin. As of Q3 2017, it had 2.07 billion active users and still continues to see steady growth. On top of this, there’s a massive level of engagement. In fact, the average global user spends 20+ minutes on Facebook each day, and […]

Will You Find Your First Job in 2018 on Google for Jobs?

It seems that Google has its hand in everything these days, and the recruitment market is no exception. In May 2017, Google unveiled “Google for Jobs,” which is designed to allow people to use their products to find work. Let’s discuss the basics of how it works and key features that can help your job […]

Three Best Tips Axiom Staffing Shared With Clients in 2017

Recruiting and hiring are no easy tasks. There are a lot of factors involved with finding the right employees and ensuring they fit with your company culture. Throughout 2017, we have covered numerous topics to give employers an edge. Here are some of the best tips and highlights from our top posts. 1. Temp-to-Hire Requires […]