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Insights and news from our team.
Customer Service Call Backs Increase Caller Satisfaction
Customer service has been, and most likely will always be an integral aspect of business operations. Companies that can provide high quality customer service are
What is the Recruiter Looking for on Your LinkedIn Profile?
LinkedIn is arguably the world’s best social platform for professional networking. As of April 2017, it had 500 million users and more than 10 million
Become a Leader With These New Behaviors
There’s an ongoing debate as to whether leadership is an innate ability or something that’s learned over time. Is it nature or nurture? While it’s
The Best Behavioral Interview Questions to Determine a Team-First Attitude
Working successfully within a team is an important trait in an employee. If you hire someone who’s reluctant to be part of a team, it’s
Specific Answers Lead to Job Interview Success
During a job interview, you will encounter two main types of questions – general and specific. Specific questions require you to provide an in-depth answer;
What Skills Show Excellence at Handling Customer Service on Social Media?
Social media is used for several different aspects of sales and marketing. One trend that’s catching on is using it for handling customer service requests.
Maximize Your Personal Creativity With These New Habits
Tapping into your creativity can have a powerful outcome. It can help you produce innovative solutions to major challenges, increase your productivity and generally make
4 Tips to Make Onboarding Enjoyable for Everyone
Developing a smooth, efficient onboarding system should be your top priority. After all, “69 percent of employees are more likely to stay with a company
How to Reach Your Peak Performance Mentally
Achieving peak mental performance creates a host of benefits for your professional career. It can make you more creative, more productive and increase your overall
You Have the Skills. How Can You Learn About the Culture Before Accepting a Job?
Company culture is something you’ll want to pay close attention to before accepting a job. If you’re a natural fit culturally, you automatically increase your
Can You Sell Yourself in 30 Seconds?
The elevator pitch. You have 30 seconds to effectively “sell yourself” and share all of your strengths and skills in a mini-speech to impress potential
Temp to Hire Success
Working with temp-to-hire employees makes sense for businesses on many levels. It’s a non-committal way to “test the waters” and assess a worker’s aptitude before